Privacy Policy
1. Introduction
Karma Krawler (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at
www.karma-krawler.com (“Site”) or interact with our products or services.
This Policy applies to all visitors, customers, and users of our Site and is written to comply with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
By using our Site, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
A. Information You Provide Directly
- Contact Information: name, email address, phone number
- Order Information: shipping address, billing address
- Payment Information: processed securely through our payment processor; we do not store full credit card numbers
- Customer Support Messages: questions, emails, or requests you submit
- Account Information: if you create an account on our site
B. Information Collected Automatically
- IP address
- Device information (browser type, operating system, hardware)
- Cookies and tracking technologies (for analytics, functionality, and security)
- Website interaction data (pages visited, time spent, links clicked)
We do not knowingly collect sensitive personal information.
C. Information from Third Parties
- Payment processors (e.g., confirmation of successful transactions)
- Shipping carriers (delivery data or failed delivery notices)
3. How We Use Your Information
- To process and fulfill orders
- To ship and deliver products
- To provide customer service and support
- To improve the Site, products, and user experience
- To protect the security and integrity of the Site
- To send order confirmations, updates, and policy notices
- For troubleshooting, analytics, and performance monitoring
We do not sell your personal information.
4. Sharing Your Information
We may share your information only with the following:
A. Service Providers
- Payment processors
- Shipping partners
- Website hosting services
- Analytics providers (Google Analytics, etc.)
These providers are contractually required to protect your data.
B. Legal Requirements
- Comply with applicable laws or governmental requests
- Enforce our Terms of Service
- Protect the rights, property, or safety of the Company or others
5. Cookies & Tracking Technologies
- Keep your cart active
- Improve site performance
- Understand user behavior (analytics)
You can adjust cookie settings via your browser, though certain features may not work properly without them.
6. Your Privacy Rights (California Residents – CCPA/CPRA)
If you live in California, you have the right to:
A. Right to Know
- Request what categories of information we collect and how we use it.
B. Right to Access
- Request a copy of personal information we have collected about you.
C. Right to Delete
- Request that we delete your personal information, subject to legal exceptions.
D. Right to Correct
- Request correction of inaccurate personal information.
E. Right to Opt-Out of Sale/Sharing
- We do not sell or share your information for cross-context behavioral advertising.
F. Right to Limit Use of Sensitive Personal Information
- We do not collect sensitive personal information.
How to Submit a Request
Email us at: info@karmakrawler.com
We may need to verify your identity before completing your request.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes listed in this Policy
- Comply with legal obligations
- Resolve disputes
- Maintain business records
8. Security
We use industry-standard safeguards to protect your information, including:
- HTTPS encryption
- Secure payment processing
- Restricted administrative access
No system is 100% secure, but we take reasonable steps to protect your data.
9. Children’s Privacy
Our Site is not intended for children under 13, and we do not knowingly collect information from children.
If we learn we have collected children’s data, we will delete it promptly.
10. Links to Third-Party Websites
Our Site may contain links to third-party sites we do not control.
We are not responsible for their privacy practices or content.
11. Changes to This Privacy Policy
We may update this Policy from time to time.
Changes will be posted on this page with an updated Effective Date.
Your continued use of the Site means you accept the updated Policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: info@karmakrawler.com.
